"Moving every size of vessel, 500 times a day"
We provide essential pilotage services to more than 180,000 vessels annually in the Port of Singapore, the world’s busiest container transhipment hub.
Our harbour pilots undergo a structured and comprehensive in-house training programme before they attain their harbour pilot licences from the Maritime and Port Authority of Singapore.
With the aid of integrated IT systems, our harbour pilots are able to obtain real-time critical information on-the-go, and can readily provide ship masters with advice to navigate their vessels efficiently and safely in congested port waters.
The Pilot Pledge
We, the Harbour Pilots of PSA Marine, pledge that:
We will always safeguard the interests of Singapore, the Port, our stakeholders and the maritime environment.
We will always uphold the highest standards of pilotage service and carry our duties in a Safe, Professional, Reliable and Efficient manner.
Together, we will work in unison, supporting one another to achieve Total Excellence.
With our free will and honour, we make this pledge.
Our Pilotage Service Level
| June 2025 | MPA’s KPI – 90% within 30 Minutes from Service Required Time (SRT) |
| PSA Marine’s pilotage service level | 96.8% within 30 Minutes from SRT |
| Total number of piloted jobs | 13,493 |
| Highest/Lowest number of piloted jobs (in a day) | 488 / 413 |
| Percentage of new and existing pilot orders with less than 6 hours (short notice) | 39.78% |
| Total number of vessels and hours where vessels were not ready after pilots were onboard | 927 vessels / 299 hours |
The same information has been sent to the Singapore Shipping Association for further dissemination.
Our Pilotage Service Extends to Peru
Through our wholly owned subsidiary, PSA Marine Peru, we provide pilotage services in 13 major ports along the Peruvian coastline. With more than 6,000 manoeuvers being carried out annually, our experienced harbour pilots ensure safe, reliable and efficient navigation as well as berthing and unberthing of vessels that call the ports in Peru.
For more information, please refer to the PSA Marine Peru website at https://www.psamperu.com.